Just a quick update to our customers due to the heavy rain we are currently expected to face during the coming monsoon season in Singapore.
Due to covid-19, we are having less man power than usual for our work. The rainy weather does make it worst.
We do try to turn up on time for our appointment usually which is why we always give a time slot of 9-11, 11-1,1-3, 3-5 and 5-7 for all appointments so as to factor in unexpected event such as jams, more time needed for repair or even clients of prior appointment being held up by unexpected delay thus affecting later appointment.
However, with the rain, some of our technician that travel on motor bike are now unavailable to attend to appointment and even those on van can get stuck due to water ponding in some areas. As such we would like to be upfront that there might be a delay for appointment schedule.
We apologise for any hassle caused and we do sincerely want to try and keep to the appointed time slot for our clients and will continue to try to as much as we can.